Customer Value

Focusing on customer service above all, our local account team members are trusted partners who are committed to resolving any unexpected distribution challenges that arise for their customers. Our local chemical distribution solutions focus on keeping your operations running so you can keep pace with market demands.

This video demonstrates how we're helping customers in California and Nevada tackle distribution.

Removing Uncertainty from the Supply Chain

At Univar Solutions, we have longtime relationships with leading suppliers of more than 6,000 chemicals and ingredients. These relationships mean we can supply what our customers need when they need it. We work with our customers in every region to keep tabs on their product needs and ensure that our local warehouses have the necessary chemicals and ingredients on hand. In many cases, we can help you identify opportunities to bundle multiple chemicals, helping to reduce the cost further.

The Challenge

• The chain of command did not communicate product levels, resulting in a severe product shortage
• Without this specific product, operations were at risk of a production shutdown over the weekend
• The customer needed rapid delivery and logistical support after working hours

The Solution

• As global supply chain delays continue to affect timely deliveries, local solutions are more important than ever before. Knowing your local partner and getting access to what you need, when you need it. In this case, restock was critical to the entire operation and our team had the customer covered day and night.

The Result

• We rapidly deployed a solution to save 100-man hours of lost time, totaling $500,000, by preventing an unexpected manufacturing disruption. Our swift actions for this customer went beyond the line of duty to deliver the products they needed as quickly and safely as possible. We also recommended a more reliable process to ensure there are extra reserves of this chemistry on hand to sustain future operations.

Supply Chain Solutions  Read More > 

Product Catalog  Read More >

Western Region Local Chemical Distribution  Read More >

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