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Order Intake Changes




Univar Solutions is strategically differentiating our business divisions to sharpen focus and create specialized expertise to serve key markets. Beginning February 2, 2026, we are introducing a dedicated order intake and payment process for the Ingredients + Specialties (I+S) division.

Please review the following details for clarity on the changes that will apply to orders placed with the I+S division:

What Is Changing


How to Place Orders
Your new dedicated channel to place I+S orders includes the ability to:
  • Send orders to the new order intake inbox shared by email.
  • Call the dedicated I+S line: 800-320-8345
  • Contact your dedicated Customer Account Partner.
Prefer to order directly online? You can place new orders online. From this experience you can also view your pricing and view past orders, and pay invoices.


Payment Method for I+S Orders
Use updated payment details for Univar Solutions I+S orders:
Email remittance advice to: [email protected]

Univar Solutions I+S Bank of America Confirmation Letter

Univar Solutions USA, LLC, Bank of America, NA ABA,

  • ACH Payments: Routing #: 111000012, Account #: 004452000560
  • Wire Payments: Routing #: 026009593, Account #: 004452000560, Swift: BOFAUS3N
  • Online Payments: Pay your invoice online
  • Check Payments: Univar Solutions USA, PO Box 845618, Dallas, TX 75284-5618

Who to contact for help
For I+S, your Customer Account Partner will be your primary contact for order-related inquiries.


What is Not Changing


  • Product Availability: Product chemistry and distribution sites in addition to product codes and descriptions.
  • Legal Entity: The Univar Solutions legal entity that you contract with.
  • Univar Solutions Contacts: There will be no change to your seller.

Additional Resources

As a reminder, we have provided the following information in addition to this letter to help in the transition:
  1. Updated contact information including your dedicated Customer Account Partner and associated email address and phone number.
  2. Updated remittance information for payments.
  3. Univar Solutions Supplier Qualification Information.

What is Next


On February 2nd these changes will go into effect. In the meantime, your Univar Solutions account manager will be standing by to field any questions you may have.

We’re dedicated to making this transition as smooth and seamless as possible for you, and we’ll keep you informed every step of the way. We thank you for your continued partnership - your support is truly valued.

Thank you,

Nick Powell
Chief Executive Officer
Ingredients + Specialties
© 2026 Univar Solutions LLC. All rights reserved. Univar, the collaboration insignia, and other identified trademarks are the property of Univar Solutions LLC or affiliated companies. All other trademarks not owned by Univar Solutions LLC or affiliated companies that appear in this material are the property of their respective owners.